Endoscopy Center of Southeast Texas Wins Prestigious 2024 Press Ganey Human Experience Award®

AMSURG proudly celebrates Endoscopy Center of Southeast Texas at Beaumont, Texas, as a 2024 Press Ganey HX Guardian of Excellence Award® winner.

Endoscopy Center of Southeast Texas has won the HX Guardian of Excellence Award® for three consecutive years. The 2024 honor is the Beaumont center’s fifth Guardian win in seven years. The center previously won in 2018, 2020, 2022 and 2023.

Press Ganey is the global leader in healthcare experience solutions and services. This honor is presented as part of the 2024 Human Experience Awards. The award is included in Press Ganey’s annual ranking of the top hospitals and health systems in the country, based on patient and employee experience performance.

The HX Guardian of Excellence Award® honors centers with 95th percentile or higher scores on survey measures. The honor is given annually to organizations with sustained performance within the top 5 percent for the reporting period from April 2023 to March 2024.

Center Administrator Kaitlin Dodge, RN, BSN, said it is an honor for the Endoscopy Center of Southeast Texas to receive this award.

“I would like to express how grateful I am for our center to be acknowledged by the patients we serve,” Dodge said. “In most cases, patients are not looking forward to having a procedure, especially a colonoscopy. We understand how overwhelming this can be. This is why our physicians and staff are truly committed to ensuring our patients receive the best care [throughout] the entire process. I am proud to be part of a team that is so dedicated and compassionate. To our patients, thank you for the recognition! Your experience truly matters to us. “

The annual awards are selected from a competitive pool of more than 4,400 facilities.

“Receiving this recognition from Press Ganey is a testament to AMSURG’s unwavering commitment to delivering patient-centered, high-quality, cost-effective care,” said AMSURG Chief Clinical Officer Abbey Vandersall, MD, MS.

For more information about AMSURG and its award-winning centers, visit www.amsurg.com.